lvs925 - I'm sorry you had that awful experience, but Edmund James Salon didn't own the salon in 2011 when you posted your review - the salon was called "Capricious." We took over 2 years later in 2013. Our customer service is top-notch. Edmund James Salon has been named Nextdoor Neighborhood Favorite two years in a row (2018 and 2019) and voted Best Salon of Palm Beach County in 2019. Our correct phone number is 561-793-9960 Thank you.

shall scream from the mountain tops how unbelievable RUDE and unprofessional this place is. Friends bought me a package (mani, pedi, massage). I called to make an appointment, on two different occassions and got the voicemail. I clearly left messages. When I called back a woman named JOLICA told me I did not leave any messages and that she personally listens to voicemail and returns every call. Obviously not! Not only did she say that, she argued with me about it.



I asked to talk to owners and she would not let me speak to them.

Great first impression... I would never go here, nor would I want anyone else to. This a a service industry and being rude losses you business.