Not impressed with the installation. They killed the plants and greass in the staging area, chipped the tile in the entrance, broke my broom (yes, the installer borrowed mine) and left debri, to name a few issues - i have pictures! As for the actual tile job, I bought 400 extra sq ft for a future job, in addition to the extra 10% for mess ups, and they used every bit of tile. They layed (or cut) the carpet too short and it did not meet where the tile was layed. THe dges are jagged too. I tried to get help from management, but it was no use. Just awful customer service. I paid a premium expecting premium service and it was a bad experience. Never again.