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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
80 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
John R.

02/08/18

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Bad experience!We have been on contract for semiannual maintenance with Rosenbergfor several years and used them for about 8 years.Heater would come on, run a couple of minutes and then shut off. Immediately it would come on again and then run until temperature was reached and then shut off until the house cooled again. Jesus Gloria came and cleaned the thermocouple, made a couple of adjustments billed me $139.00.At 2:00 A.M. I awoke cold to the bone. The thermostat set at 74 degrees, and the temperature was 69 degrees!It is no fun spending the night cold in a home you try to maintain. We are in our mid 70's and feel ripped off. At least the heater worked until they "fixed it". Bad experience Michael! What are you going to do to overcome this poor service?

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F
fahaire

09/09/16

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Jose was very professional and personable. He took pictures of the problem and explained evrything and was o.k. with having to wait for our landlord to arrive. He said the a.c. was off because of a tripped wire basically and I think a lot of contractors would have made it out to be more for more $ so his honesty was appreciated. I hope if our a.c. has problems in the future that the landlord uses these guys again!

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D
Debra D.

09/05/15

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Rosenberg Indoor Comfort is always dependable and they do excellent service. Our technician Robert D. was running a little late, but called to notify us that he would be late and apologized. The service was excellent. Valerie set up the appointment and was very courteous and helpful and fit us in with one day's notice. I highly recommend Rosenberg Indoor Comfort.

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anonymous

08/05/15

I am happy with the service provided by Robert. He was on time, and made the home comfortable with precise recommendations for next steps and the best options.

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anonymous

08/05/15

Valerie has great customer/admin follow up and professional demeanor. Our tech Josh D. Is awesome! Professional, very knowledgeable, courteous, and thorough! He is a great salesman, not pushy, made recommendations for you to think about and follow thru if wanted to. We will take the awesome warranty offered. This is a decent company with a tech who really cares, at least with our first time experience with Rosenberg.

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anonymous

07/24/15

Excellent service. Josh was very knowledgeable and installed some new parts which were needed. He explained everything in detail.

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anonymous

07/06/15

Joe, Jason and team were excellent. Joe spent extra time on his estimate to make sure the job was done right since short cuts had been taken the last time a unit had been replaced some 15 years ago. Jason made sure everything was installed according to specs/code and went above and beyond insulating the attic and installing the compressor and blower of my new unit. Overall a great job. David Schneider

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C
candyguerra

06/25/15

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Very satisfied with the service this company has given and I would highly recommend. Technician, Trey Cortez has been very helpful and gone out of his way to do an excellent job with our A/C unit. His professionalism is outstanding! Great job! Candy G. 6/25/15.

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A
amiparade

06/20/15

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I have used Rosenberg Indoor Comfort for over 10 years. They maintain my heat/air systems and respond to any issues/concern. This visit, Mr. Mathis asked for pruning shears to cut down the plant growth that had sprung up during the rains we've had. That is going above and beyond to get the job done.

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anonymous

06/17/15

The team from Rosenberg Indoor Comfort went above and beyond both in price and quality workmanship. I could not have been happier with the end result.

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anonymous

06/16/15

Trey Cortez was very informative in the repairs being done, great job A+A+A+A+A+A+

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anonymous

05/29/15

Rosenberg did an excellent job; looking over our home HVAC system, and presenting the needed repairs in an easy to understand manner. Very professional and helpful! Lon

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anonymous

05/27/15

Very satisfactory. I highly recommend their services.

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anonymous

05/22/15

Very good service. I will use them again.

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anonymous

05/22/15

II would highly recommend Rosenberg Indoor Comfort. They notified us before they arrived and were on time. The technician was knowledgeable and thorough, I except the same type of service at my fall inspection.

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anonymous

05/15/15

Rosenberg has the best employees in the business. Valerie works well and hard to make the appointment time to fit your schedule. And what else is there to say about George. I hope he never retires. He is the best service specialist I have ever had. Don Huffman

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anonymous

05/14/15

I thought Andrew did a very thorough job THANKS..

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anonymous

05/08/15

Very thorough check-up on airconditioning system. Minor repairs were recommended and a bit of freon. Very polite and helpful technician.

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anonymous

05/05/15

George is a very good Technicians, Trusty and Reliable.

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anonymous

05/04/15

Rosenberg ran a special to do the semi annual maintenance on our 2 air units. This was our first experience with them. The scheduler, Valerie was courteous and prompt.The technician who came out, Josh, was courteous, wore shoe covers in the house and did a thorough servicing, spending the time to do it well. I was charged exactly what was quoted, no hidden charges or surprises. The emailed report made recommendations for work they saw which needed attention for optimal operation. I was pleased that they did not try to 'oversell " the job in spite of the fact that my units are aging, though in good working condition. I would highly recommend them!

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DETAILS

San Antonio Heating and Air Conditioning Repair and Installation Services - Call 210-798-8000 Today!

General Info
Established in 2003, we are a true family owned and operated company. We supply you with over 40 years of experience in the industry. Our technicians are constantly trained in the latest technologies to ensure we provide you with the latest work possible. Our philosophy is to always provide quality and honest service to you. Call us now!
Extra Phones

Phone: 210-798-8000

Hours
Regular Hours
Mon - Sat:
SunClosed
Social Links
Categories
Heating Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing, Ice Machines-Repair & Service
Services/Products
Air Conditioning and Heating Installations and Replacement, Air Conditioning and Heating Repair and Maintenance. Residential and Commercial. Air Purification Systems, Aprilaire filters, RGF REME Halo systems, Thermostat repair and replacement. Commercial ice machine repairs and maintenance
Payment Options
Brands
Amana, Armstrong, Day and Night, Goodman, Janitrol, Payne, Trane, Trane/General Electric, American Standard, Lennox, Carrier, Bryant, Ruud, Rheem
Location
Northside, Northwest, Northeast
Neighborhood
Northwest Side
Accreditation

BBB A+ Rating

ACCA Contractor of the year

Express News Best Places to work

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