Ever since the management and hair stylist have changed, the quality of service also has. You might a quote on a certain hair style and then end paying more because you have more "hair" than others and the stylist had to work harder!! What's worse you will end with a really bad hair cut!! :(( The owner/lady who usually collects the money needs lessons not just in customer service but in common courtesy and civic social contact!! Gone are the days when everyone did a stellar job--the old management and stylist are all gone and took the best service at reasonable, attractive pricing with them. :(( Please do not waste your time or money going to this salon, anymore.