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      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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      bluebonnet789

      09/13/11

      Provided by YP.com
      review count1photo count0
      This store has the worst custo...

      This store has the worst customer service I've ever experienced.

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      orangecrush285

      10/05/10

      Provided by YP.com
      review count1photo count0
      Made Appointment They Couldn't Keep

      I called for a minor repair, and made an appointment to have it done at a specific time that day. When I dropped off my car, they told me it should take between an hour - hour and a half. I walked over to Wal-Mart, and after an hour and 45 minutes I had still received no call. So I walked back, by this time two hours had passed, and they had not even gotten to my car. The explanation was that there was only one mechanic available, and when I had asked to reschedule, I was told that they were completely booked the next few days. Given these circumstances, it was clear that they should have been honest with me over the phone and told me up front that they were booked, instead of putting me in the position I was in - two hours wasted and car still not repaired (all I needed was a hole from a nail patched in my tire). Will be taking my business elsewhere in the future.

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      DETAILS

      Whatever You Drive, Drive A Firestone

      General Info
      Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
      Extra Phones

      Fax: 785-776-8977

      Hours
      Regular Hours
      Mon - Fri:
      Sat:
      Sun:
      Social Links
      Categories
      Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
      Services/Products
      Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
      Payment Options
      Brands
      Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
      Neighborhood
      Limey Pointe
      Other Link

      https://local.firestonecompleteautocare.com/kansas/manhattan/1000-hostetler-dr/

      Other Information

      Emergency Service: No

      Express Maintenance: Yes

      Fleet Services: No

      Free Estimates: Yes

      Parts Available: No

      Rental Cars Available: No

      Road Side Assistance: No

      Shuttle Service: No

      Towing: No

      Wi-Fi: No

      Banner
      Data provided by one or more of the following: Thryv, Data Axle, Yext.