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REVIEW SUMMARY

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5
4 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
A
Anneillo B.

01/04/17

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Always take my cars to Wrays auto service only. They do quality work at reasonable prices. Fair and honest is hard to find in the service industry but you get that with Wrays auto service. I have a Pontiac Gto, Infiniti, Mustang GT and Grand Prix and Garvin and his son have always fixed my car as if it was one of their own. This is the place to go ignore that one negative review. That's a car brand issue not workmanship issue.

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J
Jennifer W.

07/17/16

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This is a response to Kacie B.: We are sorry you are unsatisfied with your experience. We have not heard from you about this situation. We are a member of the NAPA Autocare Program so all parts and service are covered under a 24 month/24,000 mile warranty. Please bring your vehicle back in for a free inspection. If there are any issues with our product or service, we will take care of it. Thank you, Wray's Auto Service.

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P
Philll S.

05/05/15

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We are celebrating 30 years with Garvin at Wray's Auto Service. Three words - honest - talented - humble. We have five cars: 2007 Mustang, 2008 Mustang, 1999 Infiniti, 1993 Chevrolet truck, 2002 GMC Denali. Like Garvin - they just keep going.

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J
Jennifer W.

03/12/15

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This is in response to Kenneth...

An additional response to Kenneth H.: As I previously replied: You have a 24 month, 24,000 mile warranty on anything that is on your original invoice. If you were not happy you could have asked us to recheck the vehicle at any time since the original work was done. You still seem very upset with the situation but you have not responded to any efforts to rectify the problem. Stop by the shop and we can get this situation resolved to your satisfaction. You are already a year into your warranty. Garvin Wray, Wray's Auto Service

This is in response to Kenneth H. The truth is: the customer's car, a Jaguar, received new tires, new struts, new brakes, a new radiator, valve cover gaskets, and other items in March, 2014. First, the wiring harness was replaced with a new original manufacturer's part at no cost to the customer and its failure was due to a parts issue, not a workmanship issue. Second, the customer declined replacement of a cracked composite valve cover due to its cost so the valve cover was repaired with an adhesive which was not our preferred procedure. Third, we were called about a possible additional coolant leak and the customer did not show for the appointment. All of our work is covered by a nationwide, 2 year, 24,000 mile parts and labor warranty. If any item listed on the original invoice has failed, it is still under warranty. We pride ourselves on customer service and are very disappointed that the customer did not approach us with his concerns.

From Garvin Wray, Wray's Auto Service

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K
Kenneth H.

12/04/14

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Well, he may be a good USA Auto mechanic, but he is NOT a European Auto Mechanic. I spent about 5000 dollars, to repair struts, tires, oil leak, radiator leak (both of which NEVER stopped leaking)...first day out of the shop, my sensor wiring set off all dash lights because the wires were not connected right and were worn off dragging under the car. I took it back because it kept leaking radiator fluid, left it there all day, and they could not find the radiator leak. Do you think they would find the oil leak they supposedly already found the first time??? I can only speak on my vehicle, and I will say I would try to work on it myself before I took it back there! Sorry, Garvin, but you know it is true!

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E
Eileen L.

06/07/14

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I can tell you it is refreshing to finally find an honest place that doesn't take advantage, knows what is wrong with your car, if it isn't worth fixing they will tell you. I put my faith in a auto service in Clearwater on 118th Avenue North which is why I am now having to buy new tires and have an alignment which was what I thought was done. I highly recommend Wray's Auto Service, you will not be unhappy with your service.

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M
mamahama

07/14/13

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I will never go to the dealership again!!! Garvin is the smartest guy who ever looked under a hood. The price is right and they delivered my car when it was repaired. I love this place!!

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anonymous

04/20/12

I am a solid fan of Wray's---he is a talented mechanic and an honest man--a great combination. I had an estimate of 3k to fix the a/c from the BMW dealer--I took it to Wray and he repaired it for 800.00 and it's been running beautifully for two years. He is the BEST!

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anonymous

12/05/11

I have been taking all my cars here for years. Excellent service!

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anonymous

06/07/10

Honest, dependable

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DETAILS

No One Does it Better, Not Even for More

General Info
Wray's Auto Service has been serving the Tampa Bay area for many years. We offer professional truck, diesel and automotive service specializing in all aspects of all truck maintenance and repair. We take pride in offering our customers quality service at a fair price. Our technicians are ASE certified master mechanics and we use the latest tools and equipment when servicing your vehicle. Our mission is to repair your vehicle right the first time. We are a NAPA Auto Care Center and use quality NAPA parts to repair your vehicles. Contact us today for more information!
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Automobile Parts & Supplies, Auto Repair & Service, Auto Transmission, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Brake Repair, Engine Rebuilding & Exchange
Services/Products
    Shock ReplacementTire RotationFuel Injectionpower stroke repair7.3 literBraking SystemsRebuilding & RestorationBrake AdjustmentsEngine DiagnosticsAutomatic Transmissionsford diesel repair specialistAuto RepairsEngine Rebuilding
    Air ConditioningSuspension WorkEngine RepairsPartsCarburetorsAutomatic TransmissionsSpringsBrakesFuel InjectorsAir ConditioningTransmissionsElectronics
Payment Options
Brands
60 Yrs Combined Experience, ASE Certified, Air Conditioning, Ase, Brake & A/C Repair Experts, Electronic Engine, Electronic Engine System Specialists, Foreign & Domestic Makes, NAPA, System Specialists
Location
Off of Grand Boulevard, 1/2 Mile North of Perrine Ranch Rd, Behind Advance Marine Service.
Languages
English, Spanish
Accreditation

NAPA

Automotive Service Excellence

Other Information

Specialties: Emergency Services, Reservations, Delivery Available, Curbside Drop Off, Walk-ins Welcome

Data provided by one or more of the following: Thryv, Data Axle, Yext.