worst service should be their name. half of the time they do not pick up. they said we had to buy their can we did and still missed pick-up. my advice use another company.

THEY FORGOT US AGAIN !!! AND I MEAN THE WHOLE STREET !!! THIS IS THE 4th TIME THIS YEAR... AN NO IT'S NOT AFTER A HOLIDAY... Struthers, Ohio

Allied/BFI has terrible customer service, phones busy a lot and hold time too Lo--oong. Liked the employees when i used to have them years ago but they wont let me sign up again (even tho i have paid all my utilities on time) b/c of a bad renter i had (in a rent to own deal that went bad). But they bought out the local co i liked to use --- but thankfully a new co came to the area so I wont have to put my trash with the neighbors anymore!

I am very disappointed in their pricing. After they went on strike I decided to call around for other service only to find out that their prices were more than double of other companies. Shame on you!

I dealt with the Teamsters for over 20 years. Ruthless. I will remain a loyal customer to a business that does a great job, supports the community, provides good jobs and benefits. The unions have nearly ruined this town. Hang in there Allied. I am with you!

I've had no problems with trash pickup, BUT they have raised their rate every single billing period (i.e. EVERY 4 months) by $2 and some odd cents for the past 6 years I've had them. They started out less than $16 a month in 2006 and are now $21.29 per month as of the last billing period (End of March 2011) and I average 1 or 2 bags at most per week. That's a huge increase (who else gets a pay raise every 4 months? I don't have ONE bill where the price didn't go up regardless of gas prices going down at times, etc. But the worst is I just got a bill mid-pay cycle (already past due since I wasn't expecting it and was gone on a business trip for 3 weeks) for $2.05 more for the month of June (I've never seen them raise it mid-cycle and I'm not sure if that's even allowed by contract). However, it only went up $0.75. The other $1.30 is for "administrative fees". So in other words, they charged me for THEIR time to send me a surprise bill to give them more money! UNBELIEVABLE!

Allied Waste is a disgrace. I was paying for a service of extra trash weekly and they decided to stop picking up extra unless I call in advance and say that I have extra. I cancelled their service and waited 2 months for them to pick up their can and still 3 months later they have not refunded my money yet. You can never get through to their service reps. This trouble is all from the Salem Office.