I was visiting my niece, on this side of town and my mom and I didn't wont to show up starving, so i pulled up to the drv-thru at Hardee's no cars around and few in parking lot. So i heard a voice on the intercom offering a new deal, and i said no thank you, and begin my order, i got interrupted to hold , so i waited and waited and waited, finally i said hello after 4 minutes, she said go ahead with your order, i said why didnt u say u were ready? U told me to wait so i placed my order, drove to window and gave my money and said it again, why didnt let let me know, i waited over 4 mins? she said they r short staff, i ask for a mgr and she said she was busy out front, so ok, 5 mins click by and no food, so i was getting frusted and the truck behind me was too, so i called the store from reciept and said i was at drv thru window and wanted to know why it is taking so long? we r busy and short staff, i said it's not my problem and i have been waiting, so i waited over 5 more minutes again, if i didnt already pay 8 bucks, i would have left in the first 5 mins, so i called back and ask for a refund, can u send a mgr to the window? He said no, she is busy, but i will let her know, a few mins later a shift mgrn i guess came to window and said here you go and no apology or thank you i drove off and the Truck squeal out behind me, nearly hitting me. if they were short staffed, then closed the drv thru, until someone comes in i rather go to another restaurant, then deal with what I did shame on you Hardee's! and this one sets in a upper class community. I get better treated in a small town just off the interstate with respect better!