Genuinely care about their customers and does everything for a positive experience and outcome.

Bass Appliance is the place to be for all of your appliance needs! They have been in business for a long time, and their prices beat Lowes by a long shot. They are so friendly and helpful. They get to the point and their service speaks for itself. Thomas went and changed out my washer and dryer and was so polite and kind. Penny, the owner, is so respectful and is very knowledgeable about her appliances. She helped me find a missing part for my washer, and now it works good as new. I saved so much money using bass appliances! Also, Thomas will come and fix your appliances if needed and the price is not bad at all! 10/10 would recommend. I got my family on board and they love how much money theyre saving! Thank you Penny and Thomas!

Ive got a speed Queen washer and dryer from Bass appliance in 2017. A heating element went out in my dryer today and I called for service. One hour later there was a service man here working on my dryer. I think this just phenomenal thank you Bass appliance for such great service. My wife says we will never buy another appliance anywhere else.

Ive been a fan of Bass Appliance for years, and today, they went beyond the call of duty! I needed a part for my washing machine and called just at closing. Not only did they offer great advice, they got the part for me after hours! Customer service is the key and they get it!

Just got new refrigerator and stove delivered..what a great experience.. sales and especially delivery and installation.

Excellent service and excellent delivery folks!!

When I went to the store employees were very polite , however very expensive and if you don't live in wilson forget getting fast service. You have to wait until their in your area. And forget a courtesy phone call like most businesses offering.