I work at a local walgreens store. We recently had Doc's Vacuums service our two store vacuums. They were both in severe disrepair. The owner of Doc's Vacuums came to the store personally and picked them up. They were returned to us in a timely manner and when I used the vacuum for the first time, I thought we had received a new one. It looked brand new, and worked like it had never been used. I was amazed! After seeing what a wonderful job Doc's Vacuums did on the store vacuums, I will only take my home vacuum to them from now on. The work was excellent, the employee was professional and this is the way all companies should be.