Want a smooth computer experience? AVOID AscendTech, Inc AscendTech, inc. is THE worst company to deal with. They are dishonest and care nothing about their customers. I literally have 53 emails from them saying that they would be helping resolve an order for product that arrived damaged. However, they NEVER fixed the problem ... costing me both a couple of weeks not to mention a few hundred dollars. I instead took my business over to TigerDirect.com without ever experiencing a SINGLE problem. I am sooo happy with them. Back to AscendTech, Inc., during my fiasco with them, I complained to their local BBB who told me that based upon the horrid experiences they've seen with AscendTech, they would NOT recommend that anyone should buy from them. In fact, the BBB gives this horrible company an "F" it is so bad.