102 degrees outside and steady 85 in the house, about 80 in the basement, and the AC broke the night before. Called a few other repair companies who couldn't be here until Monday (4 days from now) and cost would be much more than Pharo. Office staff, Madelyn (I think), super nice and helpful. The repair man was at my home within 2 hours of my call for help (maybe sooner) and he got the problem fixed. I immediately recommended Pharo to my 3 siblings. They saved us during this heatwave and we are very grateful! They even have an online coupon! Just 1 great experience and they now have a lifetime customer in us and probably 3 other families!