The plumber came the same day even though I called after noon. The plumber was very professional and completed the job quickly. He also quoted for repairs to my wiring from the well to the house. Another contractor quoted $1000 for the repair. There quote was only $200, I scheduled them to complete the repair and would suggest them to anyone needing a plumber. The front desk employee was very nice and gave accurate information and called back with the arrival time.

Phone answered by human! Promised to call back when they were on their way...she did!! Very polite & professional crew. Checked our water heater leak & showed me where the problem was. Installed new water heater. The price was high, and no discounts for anything ( Sr.citizen, AARP, cash etc.) Other local plumbing companies do offer some discounts. They did have the water heater temp set to the highest level but I was able to adjust before anyone got scalded. Perhaps they should talk about this with homeowners and set to what they want before they leave. All in all very good service. The pricing without any discounts is the reason for 4 stars instead of 5.