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Rainbow International of Northwest Indiana

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Fire & Water Damage Restoration, Building Restoration & Preservation, Carpet & Rug Cleaners

Valparaiso, IN 46383

219-462-7900

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4.5
10 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
R
rwilken315

08/15/17

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If you have a fire, flood, or any other disaster, DO NOT subject yourself to this business - you have suffered enough! In the over a year since I had my house fire, I have suffered damaged items due to their negligence, stolen items, items carelessly tossed into my basement, items not reassembled (I can't reassemble them because the hardware was lost.) At the time of my fire, I was assured that Rainbow would handle everything and make sure everything was documented so that I wouldn't have to worry about my belongings being left in a house full of strangers.They still have no idea what even happened to some of my items. In fact, when they sent the photo inventory to the insurance company, there were photos of another family's home and belongings included. When I mentioned valuable items that are now missing, they stated that they don't have them documented so they were never there and I will not be compensated for them.When they removed the locked box from my door, it still had the key inside and they would not return it until I took unpaid time off of work to go to their office and demand my house key back. They will not come to the house to even assess the mess that has been left behind - why should they? They don't care because these are not their belongings and this is not their life. I've been trying to get them to resolve my issues since we moved back into the house, but my main fights began in January - 6 months ago. My calls and messages go unanswered and without response, I have been passed from person to person, and they want to give me a whopping $500 for my inconvenience and their negligence and incompetence, which is the equivalent of a slap in my face to top off all the other misery they have caused me. Highly unprofessional company. If you want to experience more trauma, hire them. I'm sure you'll be impressed by their offices, which have now been moved to an apartment - that should be an indicator at how well they handle their business.

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anonymous

06/23/11

I was very satisfied with your services. The estimate was the same as the service with no hidden surprises. Keith and Dale were outstanding and very knowledgeable.

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anonymous

06/23/11

The price and services were SOOOOOOOOOO good. I felt I should have paid more.

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anonymous

06/21/11

They were the only company that answered my emergency call. Dawn and Keith were wonderful to work with and saved us! It was raining in our basement and Rainbow came here asap on a cold Sunday morning. Truly the greatest people to work with and will refer. Thanks Rainbow!

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anonymous

06/21/11

My husband and I were very pleased with the job (carpet), price ( 3rms for $89), and professionalism and will use Rainbow International again.

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anonymous

04/04/11

My 7 year old son spilled his red sports drink on the living room carpet. My husband heard about Rainbow and the free estimate's they offer. When they arrived to the moment they left Keith was a top notch professional. The stain was gone and I had them do the rest of the living room and bedrooms. I highly recommend Rainbow International of Northwest Indiana Lynnette - Demotte Indiana

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anonymous

02/15/11

Rainbow staff was called in to dry up water damaged areas (walls, floor). In a matter of a few days all affected areas were dry and clean, preventing any more damage, (mold etc.). Extremely professional & neat and courteous. Very satisfied with Rainbow staff. I would highly recommend them to anyone. Clark H, Valparaiso

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anonymous

02/15/11

Restored carpet to new appearance condition. Stairs & all traffic areas done excellently! I will definitely recommend this service to others Gary H, Portage

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anonymous

02/15/11

Restored carpet to new appearance condition. Stairs & all traffic areas done excellently! I will definitely recommend this service to others Gary H, Portage

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anonymous

02/15/11

The response from Rainbow was amazingly quick. Industrial sized dehumidifiers, fans and heaters were put to use for several days to dry the floor, joists and ceiling. The technicians were extremely careful & considerate and they did a great job. Paul T, Valparaiso

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Phone: 219-762-4122

Phone: 219-462-7911

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Categories
Fire & Water Damage Restoration, Building Restoration & Preservation, Carpet & Rug Cleaners, Carpet & Rug Cleaners-Water Extraction, Mold Remediation, Mold Testing & Consulting, Water Damage Restoration
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