Excellent excellent service. Kind while not cloying. The cost is comparatively low. We did not prepare in advance but the care was swift and knowledgeable. No high pressure sales. Just plain to the point. My family tradition includes a viewing. They beautifully accomodated that. Cremation is not a tradition in my family- it is now. One of the best things they provide is a family check list of things to do that was invaluable. They also get the ball rolling on some things and provide contact information for all the places you need to take care of such as death certificates, social security etc.