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Pros and Cons of an IP Phone

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When it comes to Web-based applications, few hold more promise than Voice over Internet Protocol (VoIP). An IP phone uses this technology to route phone calls over the Internet, which can be extremely helpful for lowering your costs on monthly phone bills. While there are many advantages to using an IP phone, there are also several disadvantages. Therefore, it is important to understand both before deciding whether VoIP is a good solution for you.

Pros of an IP Phone

Cost Savings

One of the main advantages to using a broadband phone instead of a traditional telephone line is that it saves you substantial amounts of money on phone bills since you do not have to pay for a separate phone line. There are many different VoIP systems available and the amount of money you save usually depends on the type of service you have. Some IP phones only allow you to make calls to others on VoIP, whereas other systems let you call anyone that has a telephone. In most cases, making calls from your computer to someone else’s computer is free; however, you may pay a small monthly fee to make calls to people with telephones. Regardless, this fee is typically only a fraction of the cost you would pay with regular phone service.


In many cases, the technology behind a VoIP phone is computer-based and highly collaborative, which allows you to transmit video in addition to audio so you can both see and hear the person you are talking to. In addition, computer-based VoIP systems often allow you to share data and/or applications with the person you are talking to, which can enable you to collaborate on a project. Many IP phone systems also support conference calling, which can be useful if you want to talk to multiple people simultaneously.

Cons of an IP Phone

Sound Quality

One of the main disadvantages of using an IP phone is that sound quality may suffer depending on the speed and quality of your Internet connection. This is because VoIP works by sending data (your voice) over an IP network from point A to point B. During the process, the technology breaks the data up into a series of packets, which may arrive at their destination out of order in some cases. In addition, if there is any interference in your network, your connection can drop the packets, which makes your voice sound garbled and electronic.

Power Outages

Another issue you may encounter with an IP phone is that when your power fails, your phone is likely to stop working as well since your phone ties into your computer. While a traditional phone can function perfectly during a power outage because the phone company transmits electricity over the phone line, a VoIP phone requires external power to operate properly, which means it does not work if you lose power.

When deciding whether an IP phone is a good option for you, it is important to consider both the pros and cons associated with it. If you want the convenience of cost savings and collaborative technology, chances are you could benefit from a phone that operates using VoIP technology.

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