it is hard to believe after paying my bill my service was shut off.your intension to cost your customers more money by charging a reconnection fee and the gas money to drive to your location to have your service reconnected comes down to pure thievery,if your intent was to collect a reconnection fee, could you not have informed me that i needed to pay more money when i payed the bill.when i called for the reason my service was disconnected,i was informed i missed the deadline of 8am on 2 march 2015 by paying the bill at 1045 am and that it would be back on in the afternoon on the same day.it was not back on when i was told it would be. this makes me believe that your people will lie to your customers to collect more money from them.i would not think that your business would resourt to such meens for a few extra dollars.