For the 4th time I have attempted to "forgive" the pathetic customer service I have received each time I have entered this storm, I am DONE. The third time after speaking to the store manager about this specific employee and his lack of ability to HELP anyone who walks through the door, I was hoping when entering again I would not be sent away to "DO IT MYSELF", however to my surprise I was yet again sent away to help myself. I am over going into this store, if I wanted to do all my work online I wouldn't walk into a Brick and Mortor store to find help. My suggestion would be if you are looking for help with your ATT account you make sure you don't enter the one in Spearfish. It is worth your time to drive to Rapid!

The experience I have encountered with at&t has been terrible. Not only have you guys burnt a hole in my pocket by your fault of not being organized but you guys have not properly noted my acct therefore, you guys have also been an annoyance.