We have used Windsor Hospital for 3 years, and have been extremely happy. We had to have our cat put down a year ago, and they were very caring and concerned for my cats comfort as well as myself. I received a handmade sympathy card from the doc that took care of my cat, and I have it to this day. Now, we have a dog that they care for and couldn't be happier with his care. Of course I do understand the other reviewer commenting on the prices, but if you ask for an estimate, any hospital will give you one prior to service, just ask! All pet care is expensive, so if you don't love your pet like a member of your family, and want the best care for them, then maybe you shouldn't have a pet.