three full days for a power steering pump, and a steering rack!!! Not to mention the $199.99 part that I was never told about until I went in to pick up the truck! When I asked why nobody called me I was told that I needed the part no matter what, and that I was getting it at cost (180.00). It was listed on my bill at $199.99. I will never spend another cent at VIP. I will only go back for warranty work, but not in Sanford, I feel I can no longer trust them.