My clients clothing never smell when they leave the cleaners. If a client has an issue, we always take care of the issue. I have no ideay who this person is, but it does not seem real, or right.

The cleaners is cleaned regularly. It is however a working plant. You may or may not have come in between floor cleanings. As for a "cigarette" smell, that would be from the overpowering incense the beauty salon burns several times a day for "religious reasons". Unfortunatly we cannot do anything about it.