Midas installed the wrong oil filter in my car, and all the oil started to leak slowly. Two weeks later, my motor was damaged all over. Midas accepted installing the wrong filter, but refused to take any responsibility for their negligent mistake.

I work at a near by business and took my here on the way to get a rotate and balance. I asked for my car to be left out front (since i can see it from work) when done i would go pick it up. Instead of leaving it out after closing, Jim from the front desk drove my car to me so that it was in my safe care. THANK YOU! I have some bad reviews on here but I was very impressed this day.

My husband has a 93 Explorer, decent, not great. It started over heating so we took it to this place since it was close. They said it would be around 500. Once my husband went to pick it up we were told it would be an additional 300 for something else we did NOT authorize. We said fine. We will go ahead an pay it. Not even 30 days later it started up again. We took it BACK and they said it was now something else but they would not charge us since they did not catch it to begin with. Today my husband went to pay the remaining balance of 290 and we could take the car. Once given the 290 they NOW say we may not have the car until an additional 500 is paid. WHAT? So now we are stuck with out his vehicle and having to pay an additional 500 if we want the stupid car back right after we pay 290. Mind you it was for the SAME problem....avoid them at all cost. Otherwise it will cost you an arm and a leg.