Five Star Auto Repair & Hand Wash
6814 Five Star Blvd, Rocklin, CA 95677
916-315-0555
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04/28/19
Provided by YP.comZERO STARS for 5 Star! As they have lost a long time customer today! Brought old 2006 car (132+k mi) in for a power steering leek, and other potential minor oil & AC services. If 5 Star staff would have had the common courtesy to inform me that major work ( $1100 - more than the car is worth) was needed before they proceeded to do the oil change and charge the AC, I would have decided to not proceed. Went to ask why no phone call was made, and all I received was a lack of common courtesy and common sense and to pay my bill. They had no remorse that they lost a customer since 2014.. Whatever happened to customer service??
06/13/17
Provided by YP.comDid their Wash and Lube Special for $39.99 for both! Great Hand Wash and quick oil filter change! Would definately come back for their Wash & Wax Special too
04/10/09
I HAD MY FRONT BRAKES REPLACED, REQUESTED MANUFACTURE BRAKE PADS. (I WAS TOLD THEY WOULD USE THEM) WITHIN A YEAR I HAD PROBLEMS WITH MY BRAKES. I HAD TO HAVE SOME WORK DONE AT THE AUTO DEALER ASKED THEM TO CHECK MY BRAKES. TURNS OUT THEY DID NOT USE MANUFACTURE BRAKES. THEY USED AFTER MARKET BRAKES. I ASKED 5 STAR FOR COMPENSATION THEY WOULD NOT DO IT UNLESS THEY FIXED THEM FOR ME. IT WAS INCONVENIENT TO BRING MY CAR BACK THERE, ESPECIALLY SINCE I WAS TOLD THEY WERE GOING TO USE MANUFACTURE BRAKE PADS. THEY HAVE LOST A CUSTOMER WOULD NOT RECOMMEND THEM TO ANYONE.
- Hours
- Regular Hours
Mon - Sat: Sun: - Categories
- Car Wash, Auto Oil & Lube, Auto Repair & Service, Automobile Accessories, Automobile Detailing
- Payment Options
- Location
- Five Star Plz
- Other Link