I found the workers very friendly and helped me find the dress of my dreams.

Absolutely love David's Bridal! I had less than 9 weeks to find my dress, wish I could remember the girl who helped me! She was wonderful! Found my dress and accessories in one day!

I went to David's Bridal in Rockford, IL and got horrible service. First of all, when they called me to come and get my dress, it was the wrong dress. Then, they were not even very apologetic about the situation and continued to blame the warehouse for the mistake. After continuously complaining about this HUGE mistake, they were finally able to offer free shipping to my house when the correct dress came in-however, that did not happen. They never shipped it to my house and I had to go back to Rockford to pick it up. When I called to complain about that, the manager blamed it on a new worker. She did offer to have it shipped to me after all of this messing around, but I refused it because I just wanted to pick up my dress and be completely done with David's Bridal. Then, when I finally did get my correct dress back to my home to try on, it had a dirt mark on it! Even though this is the dress I loved, I do not recommend using David's Bridal....or at least the Rockford, IL location!