We've been getting gas from them, for over 15 yrs! I live maybe 20 min from them. They deliver everytime, as long as there are other deliveries in your area! Ordered $300 worth, I've been out for about a month now. They still haven't delivered, even have 2 very young kids in the house, taking cold showers and eating home-cooked meals from an electric-skillet! Finally, after several weeks, they call and say they will deliver, if we order $500 worth... Despite, my current anger toward them, agreed to it. It's been another week, and STILL no gas delivery! Keep in mind, been with them for over 15 yrs, always been in good standing with them, payment-wise, have been a loyal customer. Give them a star, cause they eventually get it to you. Apparently, they don't understand the concept of "customer service". Good thing it's not winter...