she is amazing, incredible, fantastic. She really takes her time to get to know what your problem is and when you have your appt. with her you never feel like she is rushing. She writes everything down. She takes extreme care and time to make sure you are ready to for an adjustment and doesn't just jump right in a 'crack your neck.' She spends time on massaging the area and stretching it to warm up the area to be ready for the adjustment. I've been to a number of chiropractors in the past and I have to say that, hands down, Sally Bowen, is the 'neck' guru for me. She has really helped me with a chronic problem.