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Details
HoursOPEN NOW
Regular Hours:
Mon - Fri

Contact Info

Phone:

Main - 845-485-6443

Address:
17 Marist Dr Poughkeepsie, NY 12601

Reviews

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L
Lisa M.

04/06/15

Provided by YPmobile
1 Reviews0
1.0

DO NOT TRUST THIS BUSINESS WITH YOUR TAILORING!!! Ignore the one star above. I would have given Red Cap NO STARS, but Yelp would not allow it. They RUINED my daughter's restaurant uniforms that she needed for school. We spent $40 per jacket to have two jackets taken in for a class she is taking at CIA. We watched the Red Cap manager pin the jackets on her. He assured us they did tailoring there all the time for culinary students and that they knew what they were doing. We paid up front for the work so she wouldn't have to spend her money when she picked them up. After they were done, she tried them on in her dorm room, and they were ridiculously short, much shorter than the length they were originally pinned to. There was very little room left to let them out, because the cleaners cut most of the extra fabric off. She called the cleaners to see if they could do anything to add an inch or inch and a half to it the length. She brought the jackets back. The manager assured her he would try to do something. Rather than add seam tape to the bottom and let them out as she asked, they sewed an extra three or four inches of extra fabric (from where -- we don't know) to the hem and left it like that. No one called her to ask if this was acceptable. It looked horrible and would not meet CIA's uniform standards. The jackets were ordered for her by the school and cannot be replaced in time for her class, so we now have to rig up something with fusible hemming tape to try to make the jackets presentable for class. It's clear Red Cap thought they could do such a poor job and get away with it because she's just a student. Shame on you, Red Cap! You don't deserve to stay in business.

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Categories
Dry Cleaners & Laundries, Carpet & Rug Cleaners, Tailors
Payment Options
check, discover
Other Information

Price Range : Average

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