These people are professional and eager to please their clients. I highly recommend them to everyone for all ground transportation requirements.

I have used Classic Coach for about 10 years, to get to airports (and back) from Poughkeepsie. Never has the dispatcher been rude. They are on time, they know *all* the ways to get into the city and out again, the drivers are competent and polite (and remind you of the last rest stop before NYC).

(About 8-9 years ago I did get a poor driver, who could not shake his NYC taxi ways; he lasted only about a month at Classic Coach.)

I recommend them highly.

Phone dispatch was very rude. In comptetitive business, you would think they would be helpful and polite. After all isn't that what dispatch should be? polite & helpful?

Very disappointed.

They took more than 24 hours to get back to us at first, but it was worth the wait. The car was clean and comfortable. The driver was courteous, friendly, and highly professional. Their knowledge of the run, and the routes, and timing was comprehensive, and the driver was quite prompt and helpful. He took the luggage to the car from the house, and loaded up the trunk. Everything was professional, and the rates were well within the norm, and the rate given included taxes and gratuity - all-inclusive. I would highly recommend this service.