They could be friendlier! They have a few flavors I desire. But, the prices are a little high for their vibe they gave. They could be nicer. I would give their cupcakes a 9 out of 10. Though, Costcos chocolate muffins are the best! The black and white is second. Very sweet icing not bland which is a plus. I dont know if they are the best in the area because I have not tried pinkabellas or trophys. I want to try trophys to find out. Then, I can say one way or the other. The taste is great and the cupcakes were fresh and not stale which I appreciate for that price. But, again they could be nicer to a customer. I read reviews where they said they could be nicer but I pay it no mind until I tried themf or myself. Yep, they could be friendlier. I would give more stars if they had not made me feel like I was a whatever customer. There looks on teh faces were like whatever or who are you and what do you want kind of deal!