Berryland Campers
42775 Pleasant Ridge Road Ext, Ponchatoula, LA 70454
877-370-7001
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06/15/18
Provided by YP.comGreat selection of motorhomes, and travel trailers. Customer service was great up until we signed the papers for a brand new 2018 Class C motor home. Drove it home and parked it at my residence. Noticed the 55 gallon freshwater tank leaking inside the coach. Immediately drained it to mitigate water damage. I immediately called the salesman “Jock” and left a voicemail. This was a Friday afternoon, still within business hours. Jock returned my call an hour later. I was instructed to call the service dept the following Monday. I requested immediate attention but didnt receive any. Come Monday morning, i spent 3 hours making phone calls and getting the runaround. At noon, i decided to drive to the service dept and handle the situation in person. Met with service manager who was eating barbecue chicken off a paper plate. He advised me that all his techs were on lunch, and that i would have to wait about 30 minutes. Finally, a tech names “Frank” assisted me. He located the hole in the tank, and performed a temporary plastic weld. Frank then told me that he would order me a new tank. Frank states that the tank would take approx 2 weeks to arrive. Its been 3 months. No tank. No returned phone calls. No help. I have been keeping track of the phone calls made, along with several emails. I will keep the Yelp communtyi updated on the outcome.
- General Info
- Berryland Campers, located in quaint Ponchatoula, Louisiana, offers customers something that no other RV dealer across from Lafayette, Houma, New Orleans, Baton Rouge, Houston, and many more cities. Many people are so pleased with their experience here, that they refer friends to our dealership to purchase their RVs. Because we are the largest dealer in the country of some of the biggest names in RV design, we are able to offer our customers a one-stop shopping experience. Forget the idea of going from dealer to dealer looking at different models. Come by Berryland Campers and get started on your RV adventure!
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- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Recreational Vehicles & Campers, New Car Dealers, Recreational Vehicles & Campers-Repair & Service, Used Car Dealers
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Parking: Lot