First of all, the woman doing my hair had half of her weave CLIPPED onto her head and griped to me about how she had wig glue stuck all over her fingers. I refused to let her wash my hair with the glue on her hands (she was actually going to) and she eventually cleaned it off. THEN, she sits me down and barely gets through combing my hair when she takes a cell phone call. She complained to a co-worker how tangly my hair was and it would take forever, cut it unevenly, and laughed about how dull and crappy her scissors were.