One of the most deceitful, lying, non-carrying places I have ever encountered in my life. I feel sorry for anyone who gets in a accident and has their vehicle towed to their business. My wife got in a bad vehicle accident and their two driver told us on scene (on a Friday) that if we brought over the title after the weekend (Wednesday at the latest) that their would be no fees for anything such as storage or anything to pay as long as we signed over the title and they would take care of scrapping the vehicle since it was totaled. I called today (Monday) and spoke with someone and was told if the title wasn't their by today they would start charging storage fees, and tomorrow (Tuesday) the vehicle would be put on a lien. I was also told their would be additional fees for storage. I however was told we were not being charged for the tow since we had used AAA roadside assistance. Now I'm at work, my injured wife can't find the title, when speaking to a manager and asking if we could do a release of liability and bill of sale we were told NO and they needed the title. So my injured wife went to AAA and ordered a duplicate title however it can take up to two weeks to get the title in the mail. So now what? We wait two weeks, get a lien put against us, end up with storage fees and fees we can't pay for a vehicle we won't own, can't drive, and they make money off the lien and scrapping the vehicle. Nice way to make money however heartless.