I am a Comcast customer. For whatever reason, the Norton Security was somehow cancelled. I went to download it again. But my password changed, I called Comcast 3 times and was on hold for countless minutes. A moron, customer service rep, told me to check my Comcast email for the link to change the password. My point was for calling, I couldn't get into my Comcast email....to change my f-in password! Don't deal with Comcast!