My wife ordered a pizza from the deli on May 28th. 45 minutes later she went to pick it up at the deli. Everyone there forgot the order , with the excuse one girl had left to go home. Then they had the audacity to ask my wife to wait until they service the other people waiting there, and then they would take her order personally. She said no and left. This is the 2nd time your store deli has done this to us. No consolation or anything was offered for the mistake. I have always felt that your store management people know that your basically the only big gun in town and can effectively operate this way and still survive. I thought your fear of bankruptcy would change the customer service aspect, but it hasnt. We probably will be back, but with regrets.