My pup chase was not feeling well, and i was concerned due to his behavior. He was walking funny and acting weird. I called Paoli and Rebecca the lady who answered the phone was polite and caring. I brought my dog in and Chase was out in the hour. He had a problem with his bowl movement. The girls at Paoli were very friendly from start to finish. I would highly recommend this vet. Thank you for your warm and kind manners.