Tony Aguirre in the service department can always be depended upon to guide us through the essential steps to properly maintain our vehicle. We rely on his good judgement whenever we have questions. He has served us well for a number of years.

This was my first visit since we moved into the area last year.. it was easy scheduling an appointment when I wanted. Staff was friendly, helpful, courteous, professional especially my service representative Alex Ramirez. He was great in getting my Toyota serviced for what was really needed & it was done quickly. Based on my great experience , I will become a regular customer & hope I have Alex as my service representative to help me again when I have my already scheduled appointment in July. Thank you Alex & Lupe in the service department!

I been working with Jared Weber for years now. I brought in my fiance's 2010 Toyota Corolla for a timing belt cover seal. It was a big job and would last a few days Originally quoted us $2500 but at the end of the job ended costing us only $2400. He always tries his best to get you the best deals and discounts. He's honest and provides updates throughout the process. He even gave me a free rental for the entire time.

It was outstanding to deal with Tran Nguyen .He was very responsive, very easy to deal with, was very fair in his pricing. I got good price comparing with some dealers in Bay Area.I did buy the car from him. I recommend Tran to my family, friends and co-workers. Overall, 5/5 .

We took our new Sienna into Magnussen’s Toyota for its 5000 initial service. Jared Weber was the very personable service manager who handled this for us, and we couldn’t be happier. Even though it appeared to be a very busy day in the service department, Jared took the time to go over the inspection points the service would cover, and was spot-on with his estimate of when my vehicle would be ready for pick-up. We couldn’t be happier with Jared or Magnussen’s Toyota!

Always a pleasure doing business with Magnussen’s of Palo Alto.
Randall Ricaldi was our helper today. He has always been very helpful when servicing our vehicles.
Thanks Randall.
All the service team at Magnussen’s have been super and I highly recommend them.

Jared Weber at Toyota Palo Alto is awesome and always takes great care of me and our car each time we bring our car in for service! He is great with following up and keeping me updated on what is happening with our car's service. Thank you Jared!

Randall Ricalde at Palo Alto Magnussen Toyota always gives me excellent service. He lets me know of specials an options I'm not aware of and explains repairs in plain language I can understand. He also schedules my service appointments at times that are convenient for me not them. I really appreciate the kindness and detailed attention I receive.

Kevin Gaddis was very helpful and polite .. it was nice having him in charge of my old Camry and will certainly come back as needed ... Thank you.

My Service Advisor, Alex Ramirez, at Magnussen's Toyota of Palo Alto, has always been extremely helpful in answering questions, offering very good suggestions, pointing out needed (but never unnecessary) work, and doing all within his powers to make my service visits, and that of my family's cars, positive and with good end results. I highly recommend him as the service advisor that will deal "straight" and knowledgeably with your car.

Dich Tran was a marvelous sales person, very attentive and answered all my questions. It was a wonderful experience!

Got a 2018 Camry hybris,Said Abbas is a great sales man very helpful and upfront to deal with.

Alex Ramirez, my service department advisor at Toyota of Palo Alto always treats me like I am his only customer. He's a fine example of what ANY good service advisor should be.

Dich Tran is great, friendly, and helpful so much. He provided excellent service to my car and helped my family a lot of experience on purchase the car. I would like he' ll receive grade of 10 for service.

Said Abbas is very nice and provided lots of help. Highly recommended!

Randall Ricalde at Magnussen's Toyota is an awesome service provider! He listens, checks what needs to be done, and gets my car serviced and ready to go. Thanks Randall.

Daniel Boyd is great, friendly, and professional! I love coming to Toyota Palo Alto, Daniel is a pleasure working with! Daniel does a great job on my car every time I bring it in! I love getting my car serviced here! I definitely suggest asking for Daniel Boyd!

03/28/2016Toyota Palo Alto provides excellent customer service. I was helped by sales person named Angel Rincon who went above and beyond to make sure that my car purchase experience go as smoothly as possible. He explained all the details and answered all of my questions, and even followed up with me after my car purchase on the next few days if I have any questions. I would definitely recommend this dealership to family and friends for their car purchase. If I could give more star rating, I would definitely give this place more stars. Thank you so much for providing exceptional customer service to me. Keep up the great work!

Jared Weber was very helpful in my same day service for my Toyota Prius.

Jared and Ken Kitely make a great team. Excellent booking, handling and service. Worth coming 22 miles for!