DO NOT TAN HERE! In the month package that I purchased I had to wait between 10-35 minutes EVERY time I tanned. They only have one person working, which mean this person has to answer the phones, check in customers, clean the beds and sell products. Many times there would be 5 beds ready but the worker would be helping a customer so the bed would just be sitting there with me waiting to get in it. Absolutely horrible customer service. One day they were having a problem with the beds and instead of saying something they just let me wait. After 30 minutes of waiting I had to leave, leaving my last day of my package unused. Very irritating! I DO NOT suggest anyone tans here.

Out of all the people that have helped me here....not one was nice or cheerful. The Matrix bed is extremely overpriced and it doesn't seem like they change their bulbs because I am not getting anymore color and I use lotions. I started going somewhere else and I recieved so much more color...it must be their beds. I am very dissappointed that they are a chain and lack in customer service and their equipment. I will not be going back.