Bad experience! I would love to say I had a good experience but I did not. I realize some of the women work hard in the salon. I applaud their hard work and dedication to their craft. But, some of the workers are terribly rude and it taints the whole spa experience.I have been a customer of this nail salon for about 6-7 months and I have always paid for my service and tipped generously. But, the last time I went in the salon my card was declined for some strange reason. I was not very happy with that but remained calm. I knew I had money on the card. I just needed to solve the problem. I asked if I could use the ATM machine in the salon and they said they had no money in the machine. We tried my card again and it did not work. So, I told them, politely, that I needed to run across the street and use the ATM. When I said that one of the workers came to me and GRABBED MY CELL PHONE FROM MY HAND AND TOLD ME TO BRING BACK THE MONEY AND I COULD HAVE MY CELL PHONE BACK!!! WOW:/I understood them being concerned about getting the money but I cannot believe she grabbed my personal property! She pretended to be nice but she was WAAAAAY OUT OF LINE!! I was completely humiliated in front of the customers and the workers. I was astounded but quietly left to go to the ATM to retrieve my money. I did it in about 5 minutes or less because my bank was right across the street.I was kind to the worker and they felt bad when I came back in with the money. They saw at that moment I was not a liar. I felt as if I was profiled right away as a criminal and may be something else!!! There could have been a million other ways to handle the situation. They are very smart women. They knew better than that. This place has a long way to go in customer service. These select few nail techs should be ashamed of their behavior. You cannot be perfect but at least you can try your best to be kind to your customers. Even in odd situation such as this one. It happens to the best of us. Technology fails. And, when it does there is always cash. Let's do better guys!!