Horrible service and customer service; the customer service people are polite enough and apologetic but nothing changes. For a while they didn't pick up the trash on designated day and then more recently they just don't show up and pick it up at all!! For over 2 weeks now. I'm talking with my $$ and switching companies. They sure don't make them like they use to... what ever happened to integrity and great customer service? AVOID ADVANCED DISPOSAL UNLESS YOU ENJOY REPETITIVE HEADACHES!