Parts Depot
400 Kingsley St, Normal, IL 61761
309-888-9357
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01/22/20
Provided by YPmobileI have bought parts here twice. Both times the service has been excellent. No questions about my knowledge of what I needed. Straight, honest, matter of fact service.
01/23/15
Provided by YP.comAMAZING customer service!! I called with the hope of making a decision to repair or replace my dishwasher. The person I spoke to on the phone was PATIENT and UNDERSTANDING. I explained what the dishwasher was doing and he gave me several affordable options to repair and/or replace my dishwasher. It was like a breath of fresh air to have a company take the time to listen and help find a solution without any pressure sales pitch. Love them!!!
01/20/14
Provided by YP.comHORRIBLE SERVICE. ordered by phone and was promised part within 2-3 days. 2 weeks later and after 3 calls to them and them feeding me crap--'its on its way, it will be here tomorrow' still no part. when part finally came, it was defective. They had no service technician to confirm that it was defective,so I went through a different company who confirmed it was defective. When trying to return it, parts depot discredited the company I went through saying the part looked fine as well as accused me of breaking the part myself 'because that's the only way these things break'. I will never be using them again after the LIES, UNTRAINED EMPLOYEES, lack of communication, and utter RUDENESS on part of their employees. Not to mention, my oven is still broken.
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Major Appliance Parts, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems-Wholesale & Manufacturers, Appliance Installation, Dishwashing Machines Household Dealers, Heating Contractors & Specialties, Ranges & Ovens-Supplies & Parts, Refrigerators & Freezers-Dealers, Refrigerators & Freezers-Repair & Service, Refrigerators & Freezers-Wholesale & Manufacturers, Small Appliance Repair, Washers & Dryers Service & Repair, Washers & Dryers-Dealers
- Services/Products
- Refrigerator Repair
- Payment Options
- Neighborhood
- Downtown Normal
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Services: Refrigerator Repair