Dr. Gokli, Dr. Thomas, and Joe treat you well and in my opinion are good doctors. Because of the professionalism of office staff (front counter) I have to rate low on courtesy/professionalism of office staff, and bedside manner as the front counter personnel are the first repersenatives one encounters. Especially the one who is seated to the left as you enter, is to say the least, the rudest one of all. I think this is because of the office manager, Michelle, who is totally rude and unprofessional and passes this indifference of attitude on to her staff. Because of this if there were any health care providers closer I would surely drop Chickahominy Family Practice and go somewhere else. I will also pass this impression on to all that I know via all avenues of information technology.