Highly disappointed with lack of follow through with work estimate. Estimate given to customer concerning a project and at the time of acceptance of the estimate, a "clerical" error was noticed (which was a substantial amount of money!!!!) and all they had to offer was an apology. I never received a justification concerning a price adjustment or at least a "lets see what we can work out." The biggest comment I kept hearing was "We can't afford to lose money on a job." Nevermind the customer and their financial burdens. Highly disappointing experience.