Everything told to us sounded great. Salesman was polite and friendly. Things did not start going sour until the work had begun. The foreman allowed a total stranger onto my roof and handed over a nail-gun for him to use. The stranger did not work for the company. I did not know who he was, nor did anyone on the crew. When the salesman was informed, he thought it was more funny then a serious breach of liability. He had a good laugh about it. I wasn't laughing. Then, when time to pay my deductible, the people who were to accept credit card payment over the phone had no idea of who I was, what job, or even how much I owed. No very professional. Just goes to show, a glib tongue does not always mean a job well done. Though must admit, the work turned out well. Clean up was better then expected. Just the lack of professional responsibility left me with a very bitter taste. Sadly, I would NOT recommend Axis Roofing.