The only reason this place got one star is because I couldn't just give them one. This place has the worst service AND customer service of any auto body shop in the entire area. Do NOT use them. At 8:30 AM I scheduled an appointment between 2 - 4, and at 3:58 when I had not heard from them I called. They moved me to the next day, without telling me, expecting me to sit with a broken window all night. I was (obviously) upset and told them I wished they would have called me because I had all day to find someone new. The result from the owner? He didn't care, he cancelled my order and told me to get someone else to do it and told me "Good luck getting it done today" and hung up on me. Do not use them. This could happen to you.