Normally I don't bother with hotel reviews or customer complaints because they normally fall on deaf ears and I don't want to cost anyone their job. But the manager Heather at this store in so unprofessional and childlike it's mind numbing how she has managed to escape upper managements attention. My wife and I over heard her make fun of a customers clothing & on another occasion the hair of another customer. We ... view morewitnessed her speaking to employees like a playground bully and I never saw so many people come and go over a summer! It seems she is making things miserable for employees and customers. Thank God for the bakery and deli managers they kept us coming back , she could take a lesson from them. I wonder what she said about us old folks and how we smell of moth balls... we heard you .. and you my dear are appalling and an embarrassment , you don't deserve your position.