I went there on good faith, my sister is marriage to the owner nephew, I have a 1986 caddy coupe deville , it needed a catalytic converter, but with this car its a 1986 so it needed none , just a straight pipe :) which I didn't know until I research it > the mechanic was very rude along with the service manager , that I let know that I was family . they overcharged me and I wouldn't recommend anyone to Kern's Muffler Shop or Service Center , go there at your own risk because if they will screw family they will screw you

Kerns has been helpful, informative and prompt every time. Wouldn't go anywhere else for a muffler repair. No knowledge of other work, but I would expect v good results and service.

Came to get a mechanic problem fixed that was under warranty. The part was redone after only a year or two. On top of that, they damaged the body of my vehicle and the owner would not give me the shop's insurance info or pay to have it repaired at a body shop. I was even accused of having existing body damage after one of their workers admitted to the damages. I will never go back, neither would I recommend anyone else to.

My car was sounding like a race car but afterwards back quiet as before & worked w/me on the funds I had to repair my car.

I came in grinding and left out sailing

Kerns Kares for Kustomers.I wanted to share my experience with the public. I've had some awful expericenes when it come to getting my car repaired. It seems to me that the minute a female walk into a car shop t, there is a sticker on her forehead that says ignorant, vulnerable, take advantage of me!!!!! I went to John the Muffler man to get an estimate for some under body work on my daughters VW. He quoted me a price of approx.$270.00. A mechanic suggested I go to Kerns and speak to a mechanic name Boo. Went to see Mr. Boo and was pleasantly suprised to find good service, great price and I was treated with respect,me and my $$$$$. The total price I paid for the work @ Kern's was $79.00. They didn't do anything extra, no extra parts, not extra fees, just good ole customer satisfaction. I highly recommed Kern's Muffler Shop. You will leave with a sense of peace knowing you haven't been taken advantage of! I appreciate the excellent service I received and the GOOD price. I didn't have to spend a whole lot of waiting time either. So what am I saying: Kerns Kares for Kustomers. THANK YOU TO ALL THE STAFF @ KERN'S MUFFLER. YOU GUYS/ AND LADY@ front desk ARE GREAT

I took my car here to have the muffler repaired after a bad experience at the Car-X on Port Washington Rd. a year or two ago, and I was very happy with their service and cost. They could've sold me the more expensive piece that Car-X had told me I needed and I would have bought it, but instead they jacked the car up and showed me what was wrong with it (once I saw it I could clearly see it was the flex pipe that needed to be replaced and not the year-old (perfectly fine) engine pipe that Car-X had tried to tell me), and gave me a fair price to fix it.



When I had another problem with a different part of my muffler (thanks to Car-X's shoddy work when they put in a whole new exhaust system - all new muffler, new pipes, etc. a couple years ago), they were able to fix it within an hour after I showed up there and for less than $50.



I love this place, and as long as I live near enough to drive there, I will forever take any muffler problem I have here.