There were two areas of concern that fell short of my expectations. First was not receiving clear and correct information regarding the printing of a program by the funeral home. A timely answer of , "We do not provide that service; however, you may do a printed program yourself," would have been so appreciated to us who were trying to complete that task. Secondly, The words and tone used by personnel to urge mourners to not wait for family who were using the restrooms after the service but to proceed to their cars could and should have been spoken in a softer and kinder tone. People were grieving. On a positive note, the deceased looked absolutely beautiful and at peace. It was a job extremely well done by the funeral home . Thank you!!

There were two areas of concern that fell short of my expectations. First was not receiving clear and correct information regarding the printing of a program by the funeral home. A timely answer of , "We do not provide that service; however, you may do a printed program yourself," would have been so appreciated to us who were trying to complete that task. Secondly, The words and tone used by personnel to urge mourners to not wait for family who were using the restrooms after the service but to proceed to their cars could and should have been spoken in a softer and kinder tone. People were grieving. On a positive note, the deceased looked absolutely beautiful and at peace. It was a job extremely well done by the funeral home . Thank you!!