Run from Richardson RV!

My daughter and son in law bought a trailer from them, less than a year ago. It’s a trailer that they live in. There has been leak, that no one was aware of, and the bottom part of the trailer dropped, you could clearly see a very visible stream of water and the insides of the trailer bottom.

Richardson RV has had my daughter’s trailer for two weeks. They are claiming they have searched the entire trailer and water tanks and cannot find the leak, so they are just gonna fix the damage and hope the leak does not show back up! Um, seriously? So your solution is let’s just band-aid the problem and wait till it destroys the trailer and hopefully the warranty will be done by then and not your problem? Is that the deal?

Furthermore, my daughter and her husband have homeowner’s insurance that will pay for them to stay at a home while the trailer is being fixed, all they need is for Richardson RV to send them an email with photos of the RV and the hotel coverage kicks in. Two weeks Richardson RV has had the trailer and they have not taken the five minutes that it will take to send the pictures via email to the insurance company. My daughter, who has Still’s Disease and Fibromyalgia, has been sleeping on her mother-in-law’s couch for two weeks now. It is unbelievably painful for my daughter to have to sleep on a couch. But hey, I guess that’s ok with Richardson RV that my daughter is in excruciating pain, so long as they don’t have to literally lift some fingers and type and send an email with photos grrrrrr.

I have told my daughter and son-in-law that they need to get an attorney and sue for the cost of the trailer and any costs they have incurred through this nightmare. I truly hope they do get an attorney.

Run, at top speed, as fast as you can, from Richardson RV.