I have been taking my Shih Tzu here for over 6 years, after visiting 2 other groomers with disasterous results, I fortunately found this groomer. Paula worked with my puppy and always makes him look great and he returns to me a Happy calm dog. I got a 2nd dog a very nervous poodle, who was about 5 years old never professionaly groomed, when I initlally brought him to Paula, she has patiently worked with him & he too returns to me happy, calm and both of them look GREAT! I recommend this grooming business to everyone I know ! I love the fact that Paula schedules little dogs separate from larger dogs, and she even works around the dog personalities too. And, her staff is terrific and are very kind and understanding of my dogs and their personalities. Plus, Paula knows a lot about the health of dogs, and makes recommendations when needed.