I had one of the worst experiences with the owner of the store. I went to get my shoes (after more than one attempt but he had been closed) and had lost my ticket and he told me he was too busy to look for my shoes! There wasn't a soul in the store and I even offered to look through the bags of repaired shoes and he told me to leave and come back later or next week. I work and couldn't come back and I felt that he was very hostile, rude, and inconsiderate of his customers. Do yourself a favor and find another shoe repair or at the very least someone nicer. He's known in the area for being very rude and I hope he reads this and becomes a nicer person.